Terms & Conditions

Welcome to Banee Hanee Designer Studio!
Before you begin exploring or shopping on our website, please take a moment to review the terms and conditions outlined below. By accessing and using www.baneehanee.com (referred to as “we”, “our”, “us”, or “the Site”), you agree to be bound by these terms.


1. Acceptance of Terms

By browsing, registering, or purchasing from this website, you acknowledge and agree to our:

  • Terms & Conditions

  • Privacy Policy

  • Shipping, Exchange, and Return Policies

You accept these by clicking “Agree” or continuing to browse/shop on the Site. If you do not accept them, kindly refrain from using the Site.

We may revise these terms from time to time. All updates will be posted on the Site and, where applicable, communicated via email. Continued use of the Site implies acceptance of the revised terms.


2. Orders & Purchases

  • By placing an order, you confirm that you are 18 years or older.

  • All product selections and purchases are subject to availability and our discretion.

  • We reserve the right to cancel any order at any stage due to technical issues, stock unavailability, or suspected fraudulent activity.


3. Pricing, Shipping & Delivery

  • Prices are listed in INR (Indian Rupees).

  • Delivery times are estimates:

    • Metro Cities (India): 5–6 business days

    • Other Regions (India): 7–8 business days

  • Delivery timelines may vary based on location, weather, public holidays, or other unforeseen events.

For detailed info, refer to our Shipping Policy.


4. Promotional Emails & Communication

When you shop with us, you consent to receive updates about:

  • Your order & account status

  • Product launches

  • Special promotions

You may unsubscribe from promotional emails anytime via the link provided in our emails. Please note, we are not liable for any promotional emails or SMS sent and their content/offers may change without notice.


5. Website Use & Content

  • All content (text, graphics, images, logos, layout) is the intellectual property of Banee Hanee Designer Studio and protected under copyright law.

  • You may not reproduce, copy, or use content for commercial purposes without prior written consent.

Any unauthorized use may result in legal action.


6. External Links & Third Parties

  • Our website may include links to third-party websites for your convenience. These links do not imply endorsement.

  • We are not responsible for the content, services, or privacy policies of these external sites.


7. Warranty Disclaimer

We strive to provide accurate product and service information. However:

  • We do not guarantee absolute accuracy or completeness.

  • We are not liable for any issues, losses, or damages from using this Site or relying on the information provided.

  • Third-party products and services are the sole responsibility of those vendors.


8. Promotions, Offers & Vouchers

  • Offers may vary by product and are subject to change or withdrawal without prior notice.

  • Gift vouchers:

    • Are valid for 1 year from the date of issue.

    • Can be redeemed once and are non-refundable.

    • Cannot be partially refunded or adjusted in future transactions.

  • We may provide contest/giveaway rewards in different denominations at our discretion.


9. Indemnity Clause

You agree to indemnify and hold harmless Kacha Pakka, its affiliates, team members, and partners from any claims, losses, or legal liabilities arising from:

  • Your misuse of the Site

  • Breach of these Terms

  • Violation of any applicable laws or third-party rights


10. Jurisdiction

All disputes related to your use of the Site shall be governed by the laws of India. Jurisdiction will lie with the competent courts of Surat, Gujarat.


11. Privacy & IP Address Use

For currency display and location-based personalization:

  • Your IP address may be processed by third-party services.

  • A session-based cookie may store your selected currency until your session ends.


12. Contact Us

Have questions or need assistance?

📧 Email: baneehaneeofficial@gmail.com
📞 Call/WhatsApp: +91 99251 10595

We’re always here to help make your experience smooth and joyful!